Our cloud technology, combined with traditional telephony infrastructure allows you to control and direct calls made to your Toll-Free Numbers by using our web-based, simple to use online tools. For example:

• Incoming calls to Toll-Free Numbers may be forwarded to your own network using VoIP or TDM, over the public internet or via a direct peering. In addition, calls made to your virtual Toll-Free Numbers may be forwarded to landlines or mobile phones anywhere in the world, at low pay-per-minute rates.
• Toll-Free Numbers can be used with our advanced cloud-based phone system, offering full PBX features such as voice menus, call recording, voice mail, call center and conferencing. Outbound calling from the Toll-Free number is available using any SIP-based IP Phone, soft phone or our dedicated mobile app.

Phone calls are important drivers of sales and business-to-customer interactions. National and international toll-free numbers are indispensable assets to a business. Toll-free numbers are very common and have proven successful by providing customers and others with a free and convenient way to contact businesses. Typically, these numbers are used for direct access to sales, customer service and technical support departments.

Over the years, toll-free numbers have evolved from simply being a cost-free way of connecting consumers with businesses and organizations. Today, these numbers have a critical and strategic business function in that they provide a trusted connection between business and consumers, create branded interactions with customers, and add credibility to even small organizations. In addition, calls made to toll-free numbers that are used in branding, marketing and other campaigns are easily tracked, allowing businesses to gather important marketing analytics and gain insight into their visibility, customer base, call volumes, trends and patterns.