Description
Overview
Door supervisors are security operatives working at licensed premises, for example, bars, night clubs, hotels, restaurants and large events. The main role of a door supervisor is to make sure customers have an enjoyable experience in a safe environment.
Attending training and passing the national qualification provides the minimum knowledge and understanding to start working as a door supervisor. They must be licensed by the regulatory body for the UK security industry- the SIA Security industry authority.
Course Contents
This is a six days course covering 4 units ranging from the legal aspects of working in Security to the practical aspects of the industry.
Unit 1: Principles of Working in the Private Security Industry
- Know the main characteristics and purposes of the Private Security Industry
- Understand legislation as it applies to a security operative
- Understand arrest procedures relevant to security operatives
- Understand the importance of safe working practices
- Understand fire procedures in the workplace
- Understand emergencies and the importance of emergency procedures
- Understand how to communicate effectively as a security operative
- Understand record keeping relevant to the role of the security operative
- Understand terror threats and the role of the security operative in the event of a threat
- Understand how to keep vulnerable people safe
Unit 2; Principles of Working as a Door Supervisor in the Private Security
- Understand crimes relevant to door supervision
- Know how to conduct effective search procedures
- Understand drug-misuse legislation, issues and procedures relevant to the role of a door supervisor.
- Understand preservation of evidence relevant to the role of a door supervisor
- Understand licensing law relevant to the role of a door supervisor
- Understand queue management and venue capacity responsibilities relevant to a door supervisor
Unit 3: Application of Conflict Management in the Private Security Industry
- Understand the principles of conflict management appropriate to the role
- Understand how to recognise, assess and reduce risk in conflict situations
- Understand the use of problem-solving techniques when resolving conflict
- Be able to communicate to deescalate conflict
Unit 4: Application of Physical Intervention Skills in the Private Security Industry
- Understand physical interventions and the implications of their use
- Understand the risks associated with using physical intervention
- Understand how to reduce the risks associated with physical intervention
- Be able to use physical skills to protect yourself and others
Door Supervisor Responsibilities
- Controlling entry
- Maintaining order
- Helping customers
- Ensuring health and safety
- First aid
- Evacuation
Door Supervisor Exams
The Level 2 Door Supervisor is assessed by four multiple choice exams on the last day of the course.
Majority of our candidates pass in first attempt. If you fail any exam you re-sit only the unit you failed.
Why Choose Us?
Our aim is not just to get you the qualification but also guide you through all processes while you are applying for your SIA Licence. Following are some of the reasons why you should choose us as your training provider:
- Excellent Success Rate!
- Fully accredited and authorized training center in London!
- Most competitive prices with NO HIDDEN COSTS!
- Prices are all inclusive of tuition, handbook, notebook, exams and certificate costs!
- Nationally recognized and Ofqual accredited training course!
- Highly skilled and qualified trainers with a great wealth of practical knowledge & experience!
- Post-qualification email support while you are preparing to book your licence application!
- Free guidance session on how to apply and obtain a SIA Licence!
Who is it for?
If you are looking to work in the security industry as a Security officer (Door Supervisor), achieving the Qualification is the first step towards applying for the licence.
Door Supervisors can work in restaurants, pubs, clubs, bars, retail outlets, shops, office buildings, shopping centers, public buildings and many more places.
Certification
After attending the course and successfully passing a multiple-choice questions examination, candidates receive Level 2 certificate from an awarding body within England and Wales who are currently recognised by Ofqual and Department for Education and Skills.
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